I would agree with this as anyone who works with IT in education understands that younger students now know just as little about IT and Internet technology as their parents or grandparents. The confusion, that isn’t mentioned here, is a matter of ease and end user familiarity rather than some sort of generational knowledge. As you move down from age 40 to 30 to 20 there is less assumption that IT services are alien and unlearnable simply because they may have used them from their earliest memories. This is helpful in education as older learners often are unable to even approach basic services because “they can’t do that . . .”

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Educator, CIO, retired entrepreneur, grandfather with occasional fits of humor in the midst of disaster. . .

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